FAQ

Frequently asked questions

Straight answers about how 800-HAVE-VAN works.

800-HAVE-VAN

Your questions, answered

Is 800-HAVE-VAN a moving company?

No. 800-HAVE-VAN is a directory and referral service that connects you with independent local van movers and small moving providers — we don't operate moving vans ourselves.

What kinds of moves can a van mover help with?

Van movers on this site typically handle local and small moves — studio and apartment moves, college and dorm moves, small office moves, and single-item furniture or appliance delivery — not full household long-distance moves.

How do I know a mover is licensed and insured?

Ask any mover for proof of insurance and, for moves that cross state lines, their USDOT number — the Federal Motor Carrier Safety Administration requires interstate movers to register and carry specific insurance, and you can verify a mover's status before booking.

What affects how much a move costs?

Cost depends on factors like how much you're moving, the distance, how many people and how much time the job takes, access issues like stairs or parking, and any extra services such as packing help — we don't quote prices here, so ask providers directly for an estimate.

Can a van mover help with junk removal too?

Many van movers also offer haul-away and junk removal, often as part of a move or as a standalone service — check a provider's profile for what they offer.

How do van movers get my request?

Van movers who sponsor your ZIP code receive every request from that area directly; providers without a sponsored ZIP can still list for free and be found in the directory.

Do I need to pack everything myself before the van arrives?

Not necessarily — some van movers offer basic loading, packing and wrapping help, but policies vary by provider, so confirm what's included before booking.

Your next step

You don’t have to figure it out alone.

Tell us what you’re looking for and we’ll connect you with van movers and resources that fit — privately, at your pace.